Last Updated: 26 August 2026

Welcome to fnaisn.com.

These Terms of Use ("Terms") explain the rules that apply when you access or use the Fnaisn website.

The website is operated under the Fnaisn brand and provides online information and retail services relating to lighting products, including:

Wall Lights
Bathroom Vanity Lighting

By accessing or using fnaisn.com, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use the website.

These Terms do not affect any statutory rights you may have as a consumer under applicable UK law.

1. About Fnaisn

Brand:
Fnaisn

Website:
fnaisn.com

Telephone:
+44 20 8547 3528

Email:
service@fnaisn.com

Business Hours:
9:00 AM – 5:00 PM
Monday to Friday, UK time

Fnaisn operates an online lighting website serving customers in the United Kingdom.

Our current lighting categories include:

Wall Lights
Bathroom Vanity Lighting

2. Using Our Website

You may use Fnaisn.com for lawful purposes and in accordance with these Terms.

You agree not to use the Site:

For unlawful purposes;
To commit fraud;
To interfere with the operation of the website;
To attempt unauthorised access to our systems;
To introduce viruses, malware or other harmful code;
To interfere with website security;
To impersonate another person or organisation;
To use automated systems to collect website content without permission;
To copy or commercially exploit our content without authorisation.

You must not use the Site in a way that could damage, disable, overload or impair its operation.

3. Website Content

We make reasonable efforts to ensure that information published on Fnaisn.com is accurate and up to date.

Website content may include:

Product descriptions;
Product specifications;
Product dimensions;
Lighting images;
Installation information;
Care instructions;
Pricing;
Availability information;
Delivery information;
Customer support information.

However, information may occasionally contain errors, omissions or inaccuracies.

We reserve the right to correct, update or change website content without prior notice.

4. Lighting Product Information

Because Fnaisn specialises in lighting products, product specifications are particularly important.

Product pages may provide information about:

Dimensions;
Materials;
Colours;
Finishes;
Bulb types;
LED specifications;
Maximum wattage;
Voltage;
Dimming compatibility;
IP ratings;
Installation requirements.

Customers should carefully review the product information before purchasing or installing a lighting product.

Where product-specific installation instructions are provided, those instructions should take priority over general information on the website.

5. Product Images

We make reasonable efforts to display product images accurately.

However, the appearance of a product may vary depending on:

Screen settings;
Lighting conditions;
Photography;
Manufacturing variations;
Material and finish characteristics.

For this reason, minor differences between images displayed on the Site and the actual product may occur.

6. Wall Lights

Fnaisn Wall Lights are designed for use in suitable interior spaces according to the individual product specifications.

Before purchasing or installing a Wall Light, customers should check:

Product dimensions;
Mounting requirements;
Electrical specifications;
Bulb compatibility;
Maximum wattage;
Dimming compatibility, where applicable;
Installation instructions.

Where electrical installation is required, we recommend using a qualified electrician or suitably competent professional.

7. Bathroom Vanity Lighting

Bathroom Vanity Lighting requires particular attention to electrical safety.

Before purchasing or installing a bathroom lighting product, customers should check:

The product's IP rating;
Intended installation location;
Electrical specifications;
Installation requirements;
Product-specific instructions.

A bathroom lighting product should only be installed in a location for which it is suitable.

If you are unsure whether a particular product is suitable for your intended bathroom location, we recommend consulting a qualified electrician.

8. Installation & Electrical Safety

Some Fnaisn lighting products require electrical installation.

We recommend that fixed electrical lighting products are installed by a qualified electrician or suitably competent professional.

Users should not:

Modify electrical wiring;
Rewire a lighting product;
Remove safety components;
Exceed the specified wattage;
Use incompatible bulbs;
Modify electrical components;
Install a product in an unsuitable environment.

If a product appears damaged, do not install or operate it.

9. Product Care

Customers should follow the product-specific care and maintenance instructions supplied with their lighting product.

General care recommendations include:

Switch off the light before cleaning;
Allow the fitting to cool;
Use a soft cloth;
Avoid abrasive cleaning products;
Keep electrical components dry;
Avoid spraying liquids directly onto the fitting.

For detailed information, please refer to our Product Care & Help Guide.

10. Website Availability

We aim to keep Fnaisn.com available and functioning properly.

However, we do not guarantee that the Site will always be:

Available;
Error-free;
Uninterrupted;
Free from technical problems;
Free from viruses or other harmful components.

Website availability may be affected by:

Maintenance;
Technical problems;
Hosting issues;
Network failures;
Security incidents;
Circumstances outside our reasonable control.

11. Website Security

You must not attempt to compromise or circumvent the security of Fnaisn.com.

This includes attempting to:

Gain unauthorised access;
Access restricted areas;
Interfere with website servers;
Introduce malicious software;
Circumvent security measures;
Conduct automated attacks;
Collect information through unauthorised methods.

Any suspected security issue should be reported to us promptly.

12. Intellectual Property

Unless otherwise stated, the content published on Fnaisn.com belongs to Fnaisn or is used with appropriate rights or permission.

This may include:

Fnaisn name and branding;
Logos;
Product photographs;
Product descriptions;
Graphics;
Website layouts;
Text;
Marketing materials;
Other website content.

You may view and use the Site for personal and lawful purposes.

You must not reproduce, distribute, modify, sell or commercially exploit our content without prior written permission, except where permitted by law.

13. Fnaisn Brand

The Fnaisn name, logo, branding and associated visual elements may be protected by intellectual property rights.

Unauthorised use of Fnaisn branding is not permitted.

You must not present yourself as an authorised representative, employee or partner of Fnaisn unless you have received written authorisation.

14. Third-Party Websites

Fnaisn.com may contain links to third-party websites or services.

These links may be provided for convenience or additional information.

Fnaisn does not necessarily control or endorse third-party websites.

We are not responsible for:

Third-party website content;
Third-party privacy practices;
Third-party security;
Third-party availability;
Third-party products or services.

You should review the relevant third party's terms and privacy policies before using their services.

15. Online Orders

The purchase of products through Fnaisn.com is also subject to our Terms and Conditions of Sale.

These Terms of Use govern your use of the Site generally and should be read together with the Terms and Conditions of Sale when purchasing products.

Nothing in these Terms of Use removes or restricts your statutory consumer rights.

16. Payment Methods

Fnaisn currently accepts:

VISA

Mastercard

These are currently the only payment methods available through our website.

All prices displayed on the UK website are in GBP (£) unless otherwise stated.

For security reasons, customers should never send complete payment card numbers or CVV/security codes by email or telephone.

17. User Reviews & Submitted Content

If the Site allows customers to submit reviews, comments, photographs or other content, you must ensure that any submitted content:

Is truthful and accurate;
Does not violate another person's rights;
Is not defamatory;
Is not unlawful;
Does not contain malicious code;
Does not contain inappropriate or offensive material;
Does not infringe intellectual property rights.

You must not submit content that impersonates another person or organisation.

We reserve the right to remove content that violates these Terms or applicable law.

18. Accuracy of User Information

If you create an account, place an order or contact Fnaisn, you agree to provide accurate information.

This may include:

Your name;
Email address;
Telephone number;
Billing address;
Delivery address;
Order information.

You should notify us if important information changes.

19. Privacy & Cookies

Your use of Fnaisn.com is also subject to our:

Privacy Policy

and

Cookie Policy

These policies explain how we collect, use and protect personal information and how cookies and similar technologies may be used on the Site.

20. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Subject to applicable law, Fnaisn will not be responsible for losses that:

Were not reasonably foreseeable;
Are not directly caused by our breach;
Result from circumstances outside our reasonable control.

Nothing in these Terms affects your statutory consumer rights.

21. Events Outside Our Reasonable Control

We will not be responsible for failure or delay caused by circumstances outside our reasonable control.

Such circumstances may include:

Severe weather;
Natural disasters;
Transportation disruption;
Power failures;
Internet or network failures;
Government action;
Strikes;
Cybersecurity incidents;
Third-party service failures;
Other unforeseen events.

Where reasonably possible, we will take appropriate steps to minimise the impact of such circumstances.

22. Suspension or Termination

We reserve the right to restrict or suspend access to Fnaisn.com where reasonably necessary, including where:

These Terms are breached;
Fraudulent activity is suspected;
Website security is threatened;
Illegal activity is suspected;
Technical or security maintenance is required.

Any action taken will be subject to applicable law.

23. Changes to These Terms

We may update these Terms of Use from time to time.

Changes may be made to reflect:

Changes to our website;
New products or services;
Changes to technology;
Changes to our business;
Changes to applicable law.

The latest version will be published on this page.

Your continued use of Fnaisn.com after an updated version is published means that the updated Terms will apply to your future use of the Site.

24. Governing Law

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you under UK law.

If you are a consumer, you will continue to benefit from any mandatory legal protections available to you.

25. Contact Us

If you have any questions regarding these Terms of Use or the Fnaisn website, please contact us.

Fnaisn

Telephone:
+44 20 8547 3528

Email:
service@fnaisn.com

Business Hours:
9:00 AM – 5:00 PM
Monday to Friday, UK time

Website:
fnaisn.com

26. Website Hosting & E-Commerce Platform

For transparency, our website hosting and e-commerce platform information is:

Hosting Provider Name:
SHOPLINE HOLDINGS LIMITED

Registered Address:
21/F, NAM WO HONG BUILDING, 148 WING LOK STREET, SHEUNG WAN, HONG KONG

Telephone:
+852-81207281

Email:
support@shopline.com

E-commerce Platform Provider:
Shopline

Fnaisn

Light. Design. Atmosphere.

Wall Lights · Bathroom Vanity Lighting

Telephone: +44 20 8547 3528
Email: service@fnaisn.com

Business Hours: 9:00 AM – 5:00 PM, Monday to Friday, UK time

Payment: VISA · Mastercard