Cookie Policy

Last Updated: 26 August 2026

This Cookie Policy explains how Fnaisn uses cookies and similar technologies when you visit or use fnaisn.com.

Fnaisn is an online lighting retailer serving customers in the United Kingdom, specialising in:

  • Wall Lights
  • Bathroom Vanity Lighting

This policy explains what cookies are, why we use them, the types of cookies that may be used on our website, and how you can manage your cookie preferences.

This Cookie Policy should be read together with our Privacy Policy.


1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow a website to recognise your device and remember certain information about your visit.

For example, cookies may help us remember:

  • Items added to your shopping basket;
  • Your website preferences;
  • Your browsing session;
  • Your selected settings;
  • Information needed to process an order.

Some cookies are essential for the website to function, while others help us understand how visitors use the Site or allow us to provide additional features.


2. Why Does Fnaisn Use Cookies?

We may use cookies and similar technologies to:

  • Operate and maintain fnaisn.com;
  • Keep the website secure;
  • Enable shopping basket functionality;
  • Process online orders;
  • Remember customer preferences;
  • Improve website performance;
  • Understand how visitors use the Site;
  • Improve our lighting product pages;
  • Analyse website traffic;
  • Prevent fraudulent or abusive activity;
  • Provide relevant marketing where permitted;
  • Improve the overall shopping experience.

Cookies help us provide a smoother online shopping experience when you browse products such as Wall Lights and Bathroom Vanity Lighting.


3. Types of Cookies We Use

Cookies used on Fnaisn may generally fall into the following categories.

3.1 Strictly Necessary Cookies

These cookies are required for essential website functions.

They may be used for:

  • Shopping basket functionality;
  • Checkout;
  • Customer account functions;
  • Secure website access;
  • Session management;
  • Payment-related functionality;
  • Fraud prevention;
  • Website security.

Because these cookies are necessary for the operation of the Site, they may not be available for you to disable through the standard cookie preference tools.

Without these cookies, important functions of the Fnaisn website may not work correctly.


4. Functional Cookies

Functional cookies help the website remember information and preferences you have selected.

They may be used to remember:

  • Language preferences;
  • Region;
  • Website settings;
  • Shopping preferences;
  • Previously selected options.

These cookies can help make your browsing experience more convenient.


5. Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

For example, they may help us understand:

  • Which pages are visited;
  • Which lighting products receive the most interest;
  • How visitors navigate the Site;
  • How long visitors spend on certain pages;
  • Whether visitors experience technical problems;
  • How our website performs.

We may use this information to improve:

  • Website navigation;
  • Product presentation;
  • Product categories;
  • Website performance;
  • Customer experience.

Where required by applicable UK law, analytics cookies will only be placed with your consent.


6. Marketing Cookies

Where applicable, marketing cookies may be used to help us understand the effectiveness of advertising and marketing campaigns.

These cookies may allow us to:

  • Measure advertising performance;
  • Understand which campaigns bring visitors to Fnaisn;
  • Display more relevant advertising;
  • Measure interactions with promotional content.

Marketing cookies will only be used where permitted by applicable law and, where required, after obtaining your consent.


7. Shopping Basket Cookies

Because Fnaisn operates an online lighting store, certain cookies may be necessary to maintain your shopping basket.

For example, cookies may allow the Site to remember products such as:

  • Wall Lights;
  • Bathroom Vanity Lighting;
  • Other products you have added to your basket.

Without appropriate shopping functionality, you may not be able to complete your purchase correctly.


8. Checkout & Payment Cookies

Fnaisn currently accepts:

  • VISA
  • Mastercard

Cookies or similar technologies may be used as part of the checkout process to maintain your session, help secure transactions and support payment processing.

Payment processing may involve authorised third-party payment providers.

Fnaisn does not use cookies to intentionally store complete payment card numbers or CVV/security codes.

You should never send complete card details or security codes to Fnaisn by email or telephone.


9. Third-Party Cookies

Some cookies may be placed by third-party service providers that help us operate the Site.

These providers may include services relating to:

  • Website hosting;
  • E-commerce infrastructure;
  • Payment processing;
  • Website analytics;
  • Security;
  • Customer support;
  • Marketing;
  • Advertising.

Third-party providers may process information in accordance with their own privacy and cookie policies.

We recommend reviewing the relevant third party's privacy documentation where appropriate.


10. Website Hosting & E-Commerce Platform

Fnaisn uses the following e-commerce platform and hosting service provider:

Hosting Provider Name:
SHOPLINE HOLDINGS LIMITED

Registered Address:
21/F, NAM WO HONG BUILDING, 148 WING LOK STREET, SHEUNG WAN, HONG KONG

Telephone:
+44 20 8547 3528

Email:
support@shopline.com

E-commerce Platform Provider:
Shopline

SHOPLINE may use cookies or similar technologies that are necessary to provide website hosting, e-commerce functionality, security and related services.

The cookies and technologies used by the platform may change from time to time as the platform and its services are updated.


11. Cookies and Personal Information

Some cookies may collect information that can be associated with an individual or device.

Depending on how the information is collected and used, this may include:

  • IP address;
  • Device information;
  • Browser information;
  • Website activity;
  • Product browsing activity;
  • Shopping basket information;
  • Website preferences;
  • Online identifiers.

Where cookie information constitutes personal data, we process it in accordance with applicable UK data protection law and our Privacy Policy.


12. UK Cookie Consent

For cookies that require consent under applicable UK law, we will request your consent before placing those cookies on your device.

You may choose whether to accept or reject non-essential cookies through the cookie preference mechanism provided on the Site.

Strictly necessary cookies may still operate because they are required for essential website functions.


13. Managing Your Cookie Preferences

When you first visit the Fnaisn website, you may be presented with a cookie consent or preference notice.

Depending on the options available, you may be able to:

  • Accept non-essential cookies;
  • Reject non-essential cookies;
  • Manage cookie categories;
  • Change your preferences.

Your choices may be stored so that we can remember your cookie preferences.


14. Managing Cookies Through Your Browser

You can also control cookies through your browser settings.

Most modern browsers allow you to:

  • View cookies;
  • Delete cookies;
  • Block cookies;
  • Block third-party cookies;
  • Receive notifications when cookies are placed.

The exact process varies depending on your browser.

Please note that disabling certain cookies may affect the functionality of the Fnaisn website.

For example, disabling essential cookies may affect:

  • Shopping basket functionality;
  • Checkout;
  • Customer account features;
  • Website security;
  • Other essential functions.

15. How Long Do Cookies Remain?

Cookies may be either session cookies or persistent cookies.

Session Cookies

Session cookies are temporary and are normally deleted when you close your browser.

They may be used to maintain functions such as:

  • Shopping sessions;
  • Checkout sessions;
  • Website navigation.

Persistent Cookies

Persistent cookies remain on your device for a defined period or until you delete them.

They may be used to remember:

  • Preferences;
  • Consent choices;
  • Analytics information;
  • Marketing preferences.

The exact lifespan of a cookie depends on its purpose and the provider that places it.


16. Changes to Cookies

The cookies used on fnaisn.com may change over time.

We may:

  • Add new cookies;
  • Remove cookies;
  • Change cookie providers;
  • Change cookie purposes;
  • Update cookie durations;
  • Update website technology.

When significant changes are made to our cookie practices, we may update this Cookie Policy accordingly.


17. Your Privacy Rights

Where cookie information constitutes personal data, you may have rights under applicable UK data protection law, including rights to:

  • Access your personal information;
  • Request correction of inaccurate information;
  • Request deletion in certain circumstances;
  • Restrict processing in certain circumstances;
  • Object to certain processing;
  • Withdraw consent where processing is based on consent.

For more information about how Fnaisn handles personal information, please see our Privacy Policy.


18. Contact Us About Cookies

If you have any questions about this Cookie Policy or how Fnaisn uses cookies, please contact us.

Fnaisn

Email:
service@fnaisn.com

Telephone:
+44 20 8547 3528

Business Hours:
9:00 AM – 5:00 PM
Monday to Friday, UK time

Website:
fnaisn.com


19. About Fnaisn

Fnaisn is a UK-focused online lighting retailer specialising in modern lighting for residential interiors.

Our current product categories include:

Wall Lights

Bathroom Vanity Lighting

We aim to provide lighting products that combine practical illumination with attractive contemporary design.


20. Payment Methods

Fnaisn currently accepts:

VISA

Mastercard

These are currently the only payment methods available through our website.

All prices displayed on our UK website are in GBP (£).


21. Website Hosting Information

For transparency, our website hosting and e-commerce platform information is:

Hosting Provider Name:
SHOPLINE HOLDINGS LIMITED

Registered Address:
21/F, NAM WO HONG BUILDING, 148 WING LOK STREET, SHEUNG WAN, HONG KONG

Telephone:
+852-81207281

Email:
support@shopline.com

E-commerce Platform Provider:
Shopline


22. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes to our website;
  • Changes to the cookies we use;
  • Changes to our technology providers;
  • Changes to our products and services;
  • Changes to applicable UK law.

The latest version will always be published on this page.

Last Updated: 26 August 2026


Fnaisn

Light. Design. Atmosphere.

Wall Lights · Bathroom Vanity Lighting

Telephone: +44 20 8547 3528
Email: service@fnaisn.com

Business Hours: 9:00 AM – 5:00 PM, Monday to Friday, UK time

Payment: VISA · Mastercard